ONE-YEAR WARRANTY
ADDITIONAL 2022 WERK ACCESSORIES
WARRANTY POLICY:
All of our e-bike models come with a three-year frame warranty plus a one-year or 800km (whichever comes first) replacement warranty on major parts. If a part is defective in manufacturing process we will replace it free of charge. All parts can be easily ordered on our website.
RETURN POLICY:
We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 7-day no questions asked money back guarantee on all of our models.
* Only applies to customers who buy their bike directly from the Surface 604 website
ADDITIONAL ACCESSORIES
CHOOSE A COLOR
CHOOSE A BATTERY
FIND OUT WHAT SIZE FITS YOU
A rider's height is best determined for size with 48V 14AH (17.5" frame) optimal for people 5'2" to 5'7" and 48V 20AH (19.5" Frame) ideal for those 5'8" to 6'6".
SIZE GUIDE
| SIZE | FRAME | RIDER'S HEIGHT |
|---|---|---|
| S/M | 17.5" | 5'2" TO 5'7" |
| M/L | 19.5" | 5'8" TO 6'6" |
Weight capacity for both sizes is 285lbs (130kg)
WARRANTY POLICY:
All of our e-bike models come with a three-year frame warranty plus a one-year or 800km (whichever comes first) replacement warranty on major parts. If a part is defective in manufacturing process we will replace it free of charge. All parts can be easily ordered on our website.
RETURN POLICY:
We are so confident in the quality of our e-bikes and know that you will love them. As such, we are proud to offer a 7-day no questions asked money back guarantee on all of our models.
* Only applies to customers who buy their bike directly from the Surface 604 website
Reviews
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KEY
TECH SPECS
(80MM WITH AXLE THRU HUB)
POST MOUNT, WITH MOTOR INHIBITORS
MOTOR
500W (Peaks At 750W) Bafang Geared Hub Brushless Motor
UPGRADED MOTOR WIRE HARNESS
30Ah, can handle up to 120C current
DRIVE MODE
Drop Out Torque Sensing Pedal Assist with a Throttle
TORQUE
65Nm of Torque
THROTTLE
Thumb Push Activated Throttle
CONTROLLER
SURFACE604 Designed 12 MOS 48V 500W 25Ah, Smart
TOP SPEED
20mph (32kmh)*, Comes as Class 2
(Unlocked) 28mph (45kmh), as Class 3
BATTERY
Included: 48V 14Ah / 672Wh
Samsung lithium-ion 18650 cells
Upgrade option: 48V 20Ah / 960Wh
Samsung lithium-ion 21700 cells
BATTERY RANGE
Up to 45mi (72km) with a 48V14Ah Battery
Up to 65mi (105km) with a 48V20Ah Battery
BATTERY CHARGE TIME
3-4 Hours for a Full Charge from Empty
DISPLAY TYPE (NEW)
SURFACE604 Color LCD Display with Micro USB Jack
Bigger display: 3.5" for 2021 vs. 3.2" for 2020
FORK
SR SUNTOUR XCM 27.5
80MM with Axle Thru Hub
DERAILLEUR
SHIMANO ALIVIO 9 Speed
CASSETTE
SHIMANO 12-34T
BRAKES
TEKTRO Auriga Hydraulic Disc Brakes
Post Mount, with Motor Inhibitors
CRANK SET
SAMOX 42T Front Sprocket
ROTORS
180mm Front/Rear x 2.34mm Thick
BOTTOM BRACKET
Samox sealed bottom bracket
FRAME TYPE
NEW FRAME GEOMETRY, Utility/Cargo Design, Stretched Rear Rack
Low Step Through Internal Cable Routing, Post Mount Brakes
FRAME MATERIAL
6061 Aluminum Alloy
STEM
SATORI Up2+, Adjustable
FENDERS
SKS fenders made in Germany
LIGHS
BÜCHEL front/rear lights
HANDLEBAR
PROMAX Aluminum, 30mm Rise With 15° Backsweep and 720mm Wide
GRIPS
PU Leather Wrapped, Full Length 145mm
PEDALS
WELLGO Platform, with Die Casting Body
CHAIN
KMC 9-Speed
SEAT POST DIAMETER
30.4mm
WHEELS/TIRES
KENDA KWICK 27.5" X 2.6" SEVEN-5 with Reflective Trim
RIMS
Aluminum Alloy Double Wall Rim, 27.5″x13Gx36H
KICKSTAND
Adjustable Heavy-Duty Aluminum
STANDOVER HEIGHT
Adjustable to the Height of The Rider, One Size Fits All
NET WEIGHT (INCLUDING BATTERY)
27.22KG/60lbs(14AH), 28.58KG/63lbs (20AH)
WEIGHT CAPACITY
285lbs (130kg)
BATTERY WEIGHT
14AH battery 3.45KG/7.5lbs
20AH battery 4.65KG/10lbs
OTHER
Welded Rear Rack, Adjustable Kickstand, Chain Guard, Front Rack Mount, Water Bottle Bosses
OPTIONAL UPGRADE FEATURES
21700 Samsung Cells 48V20Ah Battery, NCX Suspension Seat Post
Front Rack
| M/L | ||
|---|---|---|
| TTH. | Top Tube Length (mm) | 647 |
| HTA. | Head Tube Angle (deg) | 70 |
| HTL. | Head Tube Length (mm) | 187 |
| STA. | Seat Tube Angle (deg) | 73 |
| STL. | Seat Tube Length (mm) | 495 (19.5") |
| CSL. | Chainstay Length (mm) | 500 |
| WB. | Wheelbase (mm) | 1212 |
KEY
TECH SPECS
(80MM WITH AXLE THRU HUB)
POST MOUNT, WITH MOTOR INHIBITORS
VIEW ALL TECH SPECS
MOTOR
500W (Peaks At 750W) Bafang Geared Hub Brushless Motor
UPGRADED MOTOR WIRE HARNESS
30Ah, can handle up to 120C current
DRIVE MODE
Drop Out Torque Sensing Pedal Assist with a Throttle
TORQUE
65Nm of Torque
THROTTLE
Thumb Push Activated Throttle
CONTROLLER
SURFACE604 Designed 12 MOS 48V 500W 25Ah, Smart
TOP SPEED
20mph (32kmh)*, Comes as Class 2
(Unlocked) 28mph (45kmh), as Class 3
BATTERY
Included: 48V 14Ah / 672Wh
Samsung lithium-ion 18650 cells
Upgrade option: 48V 20Ah / 960Wh
Samsung lithium-ion 21700 cells
BATTERY RANGE
Up to 45mi (72km) with a 48V14Ah Battery
Up to 65mi (105km) with a 48V20Ah Battery
BATTERY CHARGE TIME
3-4 Hours for a Full Charge from Empty
DISPLAY TYPE (NEW)
SURFACE604 Color LCD Display with Micro USB Jack
Bigger display: 3.5" for 2021 vs. 3.2" for 2020
FORK
SR SUNTOUR XCM 27.5
80MM with Axle Thru Hub
DERAILLEUR
SHIMANO ALIVIO 9 Speed
CASSETTE
SHIMANO 12-34T
BRAKES
TEKTRO Auriga Hydraulic Disc Brakes
Post Mount, with Motor Inhibitors
CRANK SET
SAMOX 42T Front Sprocket
ROTORS
180mm Front/Rear x 2.34mm Thick
BOTTOM BRACKET
SAMOX Sealed Bottom Bracket
FRAME TYPE
NEW FRAME GEOMETRY, Utility/Cargo Design, Stretched Rear Rack
Low Step Through Internal Cable Routing, Post Mount Brakes
FRAME MATERIAL
6061 Aluminum Alloy
STEM
SATORI Up2+, Adjustable
FENDERS
SKS fenders made in Germany
LIGHS
BÜCHEL front/rear lights
HANDLEBAR
PROMAX Aluminum, 30mm Rise With 15° Backsweep and 720mm Wide
GRIPS
PU Leather Wrapped, Full Length 145mm
PEDALS
WELLGO Platform, with Die Casting Body
CHAIN
KMC 9-Speed
SEAT POST DIAMETER
30.4mm
WHEELS/TIRES
KENDA KWICK 27.5" X 2.6" SEVEN-5 with Reflective Trim
RIMS
Aluminum Alloy Double Wall Rim, 27.5″x13Gx36H
KICKSTAND
Adjustable Heavy-Duty Aluminum
STANDOVER HEIGHT
Adjustable to the Height of The Rider, One Size Fits All
NET WEIGHT (INCLUDING BATTERY)
27.22KG/60lbs(14AH), 28.58KG/63lbs (20AH)
BATTERY WEIGHT
14AH battery 3.45KG/7.5lbs
20AH battery 4.65KG/10lbs
WEIGHT CAPACITY
285lbs (130kg)
OTHER
Welded Rear Rack, Adjustable Kickstand, Chain Guard, Front Rack Mount, Water Bottle Bosses
OPTIONAL UPGRADE FEATURES
21700 Samsung Cells 48V20Ah Battery, NCX Suspension Seat Post
Front Rack
| M/L | ||
|---|---|---|
| TTH. | Top Tube Length (mm) | 647 |
| HTA. | Head Tube Angle (deg) | 70 |
| HTL. | Head Tube Length (mm) | 187 |
| STA. | Seat Tube Angle (deg) | 73 |
| STL. | Seat Tube Length (mm) | 495 (19.5") |
| CSL. | Chainstay Length (mm) | 500 |
| WB. | Wheelbase (mm) | 1212 |
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